FAQ

When purchasing products from our website, it is your responsibility to ensure that the items are allowed in your country. While we offer shipping services, it remains your duty to verify and adhere to your country’s laws and regulations concerning imported goods. We cannot be held accountable for any fines, penalties, or confiscations that may result if the products you order are restricted or prohibited in your location.

 

Frequently Asked Questions

1. What does your company offer?
   We specialize in high-quality nicotine pouches, offering a variety of flavors and strengths to suit your preferences.
2. How do I place an order?
   Browse our products, add items to your cart, and complete the checkout process.
3. What payment methods do you accept?
   We accept major credit/debit cards, PayPal, and other secure payment options listed at checkout.
4. Where do you ship to?
   We ship to most of the European countries (See at checkout, Contact us if your location isn’t listed.)
5. How long does shipping take?
   Shipping times vary but typically range from [2-4 business days for European countries except Finland]. Finland shipping is 1-3 business days.
6. How can I track my order?
   You’ll receive a tracking number via email once your order is shipped.
7. What is your return policy?
   We do not have return policy yet.
8. Are there restrictions on certain products in my country?
   It’s your responsibility to ensure that the items you order comply with your local laws. We are not liable for fines or confiscations.
9. Do you protect my personal information?
   Yes, we prioritize your privacy. Visit our Privacy Policy for more information.
10. How can I contact customer service?
    You can reach us at our Contact Us page.